This project was a great practice for thinking on my feet and problem solving when time constraints meant that the ideal solution wasn't possible. Due to the reality of our schedule for the course and the limited availability of the Aldermen, we had a small window for interviewing and user testing with them. To work around this, we sent surveys to all 50 Aldermen, reached out to other members in their office, used Aldermen roleplaying exercises, and did extensive secondary research.
If the project were to continue, there are several areas where I'd want to conduct more research and testing. I would have liked to have done more testing with the right depth of context for the data to display to the Aldermen at each level of the drill-down. Additionally, I'd like to study more how the Aldermen and their teams are communicating and coordinating to achieve their goals.